1. Data controller
The personal data collected on this website is processed by Toursnl, whose details appear in our legal notice. For any question about your data, contact us at [email protected].
2. Data we collect
We only collect the data necessary to handle your requests:
- Contact details you provide in our forms (name, email, phone / WhatsApp) and the content of your message or quote request.
- Booking details: requested service, dates, itinerary, number of passengers and any preferences shared.
- Technical data: standard browsing information (IP address, browser type, pages viewed) collected in aggregate for security and audience measurement.
3. Purposes of processing
Your data is used solely to:
- respond to your quote, booking and assistance requests;
- organize and follow up on the services booked;
- contact you regarding your request;
- improve the security and operation of the site.
We do not sell or rent your personal data to third parties.
4. Legal basis
Processing is based on your consent (voluntary form submission), on the performance of pre-contractual measures or the service contract, and on our legitimate interest in securing the site.
5. Data retention
Your data is kept for as long as necessary to process your request and, where applicable, for the period required by our legal and accounting obligations. Beyond that, it is deleted or anonymized.
6. Cookies
Our site uses cookies that are strictly necessary for its operation and, subject to your choice, audience-measurement cookies. You can manage your consent at any time via the cookie banner, and configure your browser to refuse or delete them.
7. Data sharing
Your data may be shared with our technical providers (hosting, email) acting on our behalf, as well as with our transport partners only to the extent necessary to deliver the service you have booked.
8. Your rights
In accordance with applicable regulations (Moroccan law no. 09-08 on the protection of individuals with regard to the processing of personal data, and the GDPR for EU residents), you have the right to access, rectify, object to, restrict and delete your data.
To exercise these rights, write to us at [email protected]. We will respond as soon as possible.
9. Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration or disclosure.
10. Changes
This policy may be updated at any time. The date of the last update is shown at the top of this page. For more information, see also our legal notice and our terms and conditions.